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About Us

Practical digital solutions, backed by business experience

Since 2003, 1tech has helped businesses strengthen their online presence and connect with their customers. We combine practical business experience with expertise in web design, local SEO and digital marketing to help you attract attention and turn interest into enquiries, bookings and repeat business.
We understand the demands of running a business. You need clear advice, tools that are easy to use and a plan that fits your priorities. From improving how customers find you on Google to making it easier to leave a review with TapConnect, we focus on changes that serve a clear purpose.

Helping You Connect, Engage & Grow

Getting found is only the beginning. What happens next matters just as much. Customers need to understand what you offer, feel confident choosing you and have a straightforward way to take the next step.
We help you:
  • Improve your local visibility through SEO and Google Business Profile optimisation.
  • Make it easier for customers to share honest Google reviews using TapConnect NFC cards.
  • Create clear, easy-to-use WordPress websites that encourage enquiries and bookings.
  • Give customers reasons to return through loyalty programs suited to your venue.
We start by listening to what you want to achieve, then recommend and implement solutions that suit your business, budget and customers.
More Than Two Decades of Experience
Our experience spans restaurants, bars, hotels, golf clubs and other service-based businesses. We understand how your website, search presence and customer experience work together to influence whether someone chooses your business.
Technology continues to change. Our focus remains on helping you use it effectively, with practical advice and digital tools that support your business today and as it grows.
TapMenu Dashboard
Tap Into the Future with Cutting-Edge Technology
We’re ahead of the game, bringing the latest tech-driven solutions to Australian businesses:

NFC TapConnect Cards

Make it effortless for customers to leave Google reviews, access loyalty programs, or engage with your brand.

3D Virtual Walkthroughs

Showcase your venue online with immersive Matterport 3D technology.

SEO & Local Search Optimisation

Dominate Google Maps and search results, driving more foot traffic to your business.

Custom Mobile App Integration

Make your brand accessible anytime, anywhere, connecting seamlessly with your customers.

We Deliver Results—Not Just Promises.

At 1tech, we don’t just talk about success—we create it. Our clients trust us to:
  • Boost Google rankings so customers find them first.
  • Increase Google reviews to build trust and attract more bookings.
  • Enhance online visibility to drive more foot traffic and sales.
  • Streamline customer engagement with smart digital tools.
We build tailored solutions that fit your business—no cookie-cutter strategies, just real results.

Beyond Just a Service—We’re Your Digital Growth Partner.

We don’t disappear once the job is done. Ongoing support, training, and optimisation are part of what makes 1tech different.
  • Need an SEO refresh? We’ve got you covered.
  • Want to fine-tune your TapConnect NFC strategy? We’ll help you optimise it.
  • Looking for new ways to engage customers? We’ll bring the ideas and tech to make it happen.

Why 1tech? Because We Get It.

  • Australian-owned & operated – As former small business owners, we know what works in the local market.
  • Tech meets business expertise – We connect digital solutions with real-world results.
  • Innovative, forward-thinking solutions – Always evolving, always staying ahead.
  • Proven track record – Success stories across hospitality, retail, and professional services.
  • Long-term support – We grow with you, not just for you.
Let’s Build Something Great Together.
Ready to take your business to the next level? Whether it’s getting more Google reviews, improving SEO, launching a loyalty program, or upgrading your online presence, 1tech has the expertise to make it happen.
Whether you run a restaurant, café, hotel, golf club, or service-based business, we help you stand out where it matters most.
Get in touch today and let’s start creating your success story.

Privacy Policy

This Privacy Policy applies to all personal information collected by 1tech Pty Ltd via the website located at www.1tech.com.au and www.tapconnect.com.au.
  1. What is "personal information"?
    • (a) The Privacy Act 1988 (Cth) currently defines "personal information" as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:
      • (i) whether the information or opinion is true or not; and
      • (ii) whether the information or opinion is recorded in a material form or not.
    • (b) If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as "personal information" and will not be subject to this privacy policy.
  2. What information do we collect?
    • The kind of personal information that we collect from you will depend on how you use the website. The personal information which we collect and hold about you may include: payment details email address name phone number address login credentials
  3. How we collect your personal information
    • (a) We may collect personal information from you whenever you input such information into the website.
    • (b) We also collect cookies from your computer which enable us to tell when you use the website and also to help customise your website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.
  4. Purpose of collection
    • (a) The purpose for which we collect personal information is to provide you with the best service experience possible on the website.
    • (b) We customarily disclose personal information only to our service providers who assist us in operating the website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties
    • (c) By using our website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.
  5. Access and correction
    • Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.
  6. Complaint procedure
    • If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by The Directors and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
  7. Overseas transfer
    • Your personal information will not be disclosed to recipients outside Australia unless you expressly request us to do so. If you request us to transfer your personal information to an overseas recipient, the overseas recipient will not be required to comply with the Australian Privacy Principles and we will not be liable for any mishandling of your information in such circumstances.
  8. How to contact us about privacy
    • If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us through: support@1tech.com.au.

Terms & Condition

  1. What is "personal information"?
    • (a) The Privacy Act 1988 (Cth) currently defines "personal information" as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:
      • (i) whether the information or opinion is true or not; and
      • (ii) whether the information or opinion is recorded in a material form or not.
    • (b) If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as "personal information" and will not be subject to this privacy policy.
  2. What information do we collect?
    • The kind of personal information that we collect from you will depend on how you use the website. The personal information which we collect and hold about you may include: payment details email address name phone number address login credentials
  3. How we collect your personal information
    • (a) We may collect personal information from you whenever you input such information into the website.
    • (b) We also collect cookies from your computer which enable us to tell when you use the website and also to help customise your website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.
  4. Purpose of collection
    • (a) The purpose for which we collect personal information is to provide you with the best service experience possible on the website.
    • (b) We customarily disclose personal information only to our service providers who assist us in operating the website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties
    • (c) By using our website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.
  5. Access and correction
    • Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.
  6. Complaint procedure
    • If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by The Directors and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
  7. Overseas transfer
    • Your personal information will not be disclosed to recipients outside Australia unless you expressly request us to do so. If you request us to transfer your personal information to an overseas recipient, the overseas recipient will not be required to comply with the Australian Privacy Principles and we will not be liable for any mishandling of your information in such circumstances.
  8. How to contact us about privacy
    • If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us through: support@1tech.com.au.
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